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Anonymous Feedback Survey: New Dawn Health and Wellbeing
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31 Oct 2025
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Anonymous Feedback Survey: New Dawn Health and Wellbeing
1. Do you feel the support you received at New Dawn Health and Wellbeing met your needs at this time?
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
2. After your testimony session, how soon did you have access to the counselling session at New Dawn Health and Wellbeing?
The same day I requested it
Within a few days after I requested it
More than a week after I requested it
3. My counsellor provided a safe and supportive space.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
4. How would you describe the counsellor’s approach at New Dawn Health and Wellbeing? *(Select all that apply)*
Respectful
Calm and reassuring
Non-judgmental
Helpful in managing emotions
Difficult to talk to
Rushed or impersonal
Other
If you selected 'Other', please specify.
5. My counsellor explained what to expect during the session (for example, purpose, confidentiality, safeguarding, complaints procedure, support options).
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
6. I felt heard and understood during my counselling session(s).
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
7. After my counselling session(s) I felt: *(Select all that apply)*
Calmer
More supported
Relieved
Tired or drained
Confused
More anxious
No different
Other
If you selected 'Other', please specify.
8. My counselling sessions helped me to feel more able to cope with my emotions and any impact I experienced following my testimony session.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
9. Would you want to access counselling or emotional support at New Dawn Health and Wellbeing again if needed?
Yes
Maybe
No
10. Do you have any other comments, suggestions or reflections you would like to share with us to help us continue to improve our services?
Do you have any other comments, suggestions or reflections you would like to share with us to help us continue to improve our services?
11. Would you be happy for New Dawn Health and Wellbeing Services to use some of your comments (anonymously) on their website and other promotional material such as leaflets?
Yes
No
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