AccessNI Customer Feedback - Page 1 of 3 - NI Direct

Survey Questions

1. Which of the training video(s) did you watch? Please select one (or more if applicable).

An introduction to AccessNI Types of disclosures and Filtering Disclosure Certificates Applicant online process Signatory online process Legislation, eligibility and third party applications Code of practice, ID checking and fees Duty to Refer Disclosure Information explained Independent monitor and independent reviewer Criminal history Tool

2. Which of the following best describes you as a participant in today's session?

(Required) I'm a new AccessNI signatory but haven't processed any applications. I'm a recent AccessNI signatory and still learning about the process. I'm an experienced AccessNI signatory wanting to update my knowledge. Other (please give a short description below)

Other

3. Please indicate your impressions of the following items listed below:

4. How do you rate the training videos overall?

Excellent Good Average Poor Very poor

5. Are there any aspects of the training videos which could be improved or anything not covered that you wanted or expected?

Yes (Please provide comments in space below) No

Further comments

6. In order to help us improve our service, please provide any additional comments. If you wish us to follow up on your comments, or would be content for us to contact you regarding your survey responses, please provide your email address and we will respond as soon as possible.