The Appeals Service (NI) - Customer Satisfaction Survey

Overview

The Appeals Service (NI) welcomes feedback from appellants, representatives and other related parties on the level of Customer Service experienced during interactions with our team, where the information gathered is collated to evaluate, develop and improve upon our customer communication and engagement strategies.

The information provided in this optional survey will be dealt with in confidence and will only be used by The Appeals Service (NI) in evaluating customer experience when dealing with our workforce.