Pre Training Survey – CBE 2026 – Supporting Customers with Substance Use Issues

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Closes 6 Apr 2026

Page 1

1. My current job role title:
(Required)
2. My office location:
3. I have been in my current role for (time in post):
(Required)
4. Today, I’m attending a:
(Required)
5. I currently have good knowledge and understanding of substance use and its impact on customers.
(Required)
6. I have good knowledge and understanding of practical strategies and techniques for engaging with customers facing substance use challenges.
(Required)
7. I am confident in my ability to support customers affected by substance use.
(Required)
8. I have good knowledge of support services available to customers with substance use challenges.
(Required)
9. I know how to access wellbeing support for myself after engaging with customers affected by substance use.
(Required)