Consultation on the Consumer Council for Northern Ireland Draft 2025–2026 Forward Work Programme

Overview

Consumer Council for Northern Ireland has launched a public consultation on its draft 2025-2026 Forward Work Programme, which sets out the activity and performance framework they propose to deliver in the 2021-2026 Corporate Plan, underpinned by consumer priorities and strategic objectives.

The draft 2025-2026 Forward Work Programme sets out how the Consumer Council will support consumers and stakeholders under each of its five strategic objectives: understanding consumers, influencing policy, representing consumers, protecting consumers and empowering consumers. In doing so, they hope to lead the way in building strong consumer confidence and resilience.

The draft 2025-2026 Forward Work Programme can be viewed here: https://www.consumercouncil.org.uk/about-us/governance/corporate-documents/draft-2025-2026-forward-work-programme-consultation

The easiest way to respond is to complete the short survey on Citizen Space here but you can also submit your feedback in writing by emailing: FWP@consumercouncil.org.uk by 5pm on Monday 31 March 2025. 

Why your views matter

The Consumer Council is seeking your views and comments to help shape the development of its work. This is an important part of the process to ensure their proposals are relevant to the issues that matter most to consumers in Northern Ireland.

What happens next

The Consumer Council will review consultation responses and following this will publish, subject to approval from their sponsor department, the Department for the Economy, the final 2025-2026 Forward Work Programme in the first quarter of the new financial year.

Responses to this consultation may be made public. If you do not wish your response or name to be made public, please state this clearly by marking the response as confidential and outline your reasons as to why your response should be treated as confidential.

Data protection

The Consumer Council will handle your data in compliance with applicable laws including the General Data Protection Regulation and Data Protection Act 2018. For further details on its data handling practices please see the Consumer Council Privacy Notice