Involving people in Serious Adverse Incident Reviews in Health and Social Care

Closed 12 Apr 2019

Opened 1 Mar 2019

Results Updated 21 Aug 2019

Background

The Department of Health is currently leading the development of information to support the public when they are involved in a Serious Adverse Incident Review in Health and Social Care (HSC).

A group of people including HSC staff, service users, carers and Department of Health representatives, developed a draft ‘Statement of what you should expect in relation to a Serious Adverse Incident Review’.  This Statement outlined the process which will be put in place should a Serious Adverse Incident (SAI) take place in a Health and Social Care setting.  This seeks to help people who have been impacted by a SAI understand what they should expect from the review and who will be involved in the process.

What we asked people

The Department of Health invited people to review the draft ‘Statement of what you should expect in relation to a Serious Adverse Incident Review’.

The survey period ran from 1 March 2019 to 12 April 2019.  The survey was placed on the Department of Health website and shared widely to networks including the Patient Client Council membership scheme, and the Northern Ireland Council for Voluntary Action (NICVA).

Files:

Overview

The Hyponatraemia Implementation Programme is taking forward the recommendation which sets out to maximise the involvement of families in Serious Adverse Incident investigations in Health and Social Care.

A group of people including HSC staff, service users, carers and Department of Health representatives, have developed a draft ‘Statement of what you should expect in relation to a Serious Adverse Incident Review’ which is available here.  This Statement outlines the process which will be put in place should a Serious Adverse Incident or SAI take place in a Health and Social Care setting.  This seeks to help people who have been impacted by a SAI understand what they should expect from the review and who will be involved in the process.

The ‘Statement of what you should expect in relation to a Serious Adverse Incident’ will support the current guidance which relates to the reporting and follow up of Serious Adverse Incidents (SAIs), which may arise during the course of Health and Social Care business or commissioned services.  The current guidance, 'Procedure for the Reporting and Follow up of Serious Adverse Incidents' is available here.

Why We Are Consulting

We are seeking your thoughts and views on the draft Statement to help ensure that this information is clear and easily understood.  This will ensure that, when it is implemented in Health and Social Care settings, that the people involved in a Serious Adverse Incident understand the process that they are being asked to get involved in and importantly what this will achieve. 

We welcome your input to help develop the ‘Statement of what you should expect in relation to a Serious Adverse Incident Review’ and are asking you to read this document and complete the short survey below.

Audiences

  • Parents
  • Higher education students
  • Prospective higher education students
  • School students
  • Private individuals or organisations with an interest in Bovine TB
  • All stakeholders
  • Gold Star Customer Service Excellence
  • Citizens
  • Business
  • Voluntary and Community Sector
  • Homeowners
  • Academic staff
  • Research staff
  • Non-academic staff
  • Government Department
  • Local Government
  • Statutory Body
  • Private Sector
  • Research
  • Charity, Community and Voluntary
  • Utility
  • Press/media
  • Genealogist/Family Historian
  • DOJ
  • General Public
  • Voluntary Organisations
  • People with disabilities
  • Community and voluntary organisations
  • Disability organisations
  • Social workers
  • Employers
  • Government Departments
  • Parents
  • Carers
  • Students
  • Consultation creators
  • Analysts
  • Policy Professionals
  • Fisheries Staff (Past and Present)
  • All DAERA Staff
  • DOJ Staff
  • FFG Technical Staff’
  • Staff
  • NICS Mentoring Circles
  • Internal Audit Customers
  • Area-based Schemes Delivery Unit
  • Associate Assessors
  • Inspectors
  • Pupils
  • Teachers
  • IST
  • Stakeholders
  • Schools
  • Early Years Educators
  • Pre-School Education Settings
  • Other Stakeholders
  • Academy Participants
  • Bridge to Employment Participants
  • Companies
  • Complainants
  • Technical staff
  • Vehicle examiners
  • All DVA Staff
  • Optometrist
  • Optician
  • NICS ICT Conference 2016 Attendees
  • NICS ICT Conference 2017
  • Digital Development management
  • Service users/patients
  • Carers
  • General Public
  • Advocate groups
  • Community/Voluntary sector organisations
  • Health and social care providers – statutory
  • Health and social care providers – non-statutory
  • Health professionals
  • Health and social care staff
  • Health and social care regulators
  • Staff representatives/Unions
  • Royal Colleges
  • Political representatives
  • DOH staff
  • IT Assist Stakeholders
  • Communications Professionals
  • ESS Service Users
  • ESS Stakeholders
  • DOJ Staff
  • Pensions Customers
  • Benefits Customers
  • Political Representatives
  • Carers
  • Employers
  • Employers
  • Disability Organisations
  • People with Disabilities
  • Community & Voluntary Organisations
  • Schools
  • Academic Staff
  • Teachers
  • Parents
  • School Students
  • Prospective Higher Education Students
  • Higher Education Students
  • Students
  • MOD
  • Supervising Drivers
  • Approved Motorcyclist Instructors
  • Approved Driving Instructors
  • Bikers
  • Motorcyclists
  • Riders
  • Drivers
  • Young Drivers
  • Learner Riders
  • Learner Motorcyclist
  • Learner Driver
  • Government Department
  • Local Government
  • Statutory Body
  • Private Sector
  • Higher Education Students
  • Prospective Higher Education Students
  • Private Individuals or organisations with an interest in Road Safety
  • Business
  • Voluntary & Community Sector
  • General Public
  • Political Representatives
  • Employers
  • Supervising Drivers
  • Approved Motorcyclist Instructors
  • Approved Driving Instructors
  • Bikers
  • Motorcyclists
  • Riders
  • Drivers
  • Young Drivers
  • Learner Riders
  • Learner Motorcyclists
  • Learner Drivers
  • Public Transport Sector
  • HGV Drivers / Operators
  • Bus or Coach Drivers / Operators
  • Mobile Phone Industry / Retailers
  • Legal Professionals
  • Accommodation
  • Agricultural
  • Construction
  • Education
  • Forestry and logging
  • Manufacturing
  • Motor vehicle wholesale, retail and repair
  • Office & Administration
  • Residential care
  • Retail/Wholesale
  • Sports/recreation
  • Warehousing and transport
  • Telecoms and Broadband Infrastructure Providers
  • Telecoms Companies
  • CMS

Interests

  • Health and social care policy
  • Health and social care legislation
  • Quality and safety
  • Regulation of health and social care
  • Provision of health and social care services
  • Improvement of health and social care services
  • Patient/service user advocacy
  • Staff engagement