Service Framework for Mental Health and Well-being

Closed 31 May 2018

Opened 30 Mar 2018

Results expected 25 Jun 2018

Feedback expected 9 Jul 2018


The Service Framework for Mental Health and Wellbeing was originally launched in December 2010.  It has recently been subject to a fundamental review and also to an independent review by the Regulation and Quality Improvement Authority (RQIA). 

The revised Framework includes 9 standards, which cover: access to mental health services; assessment, formulation and diagnosis; personal well-being planning; care and treatment; staying engaged and self-management; and research and development. 

The Framework has been developed by people with lived experience, carers, advocates, voluntary and community organisations and professionals involved in commissioning and providing care.

Why We Are Consulting

This questionnaire seeks your views on the revised Service Framework for Mental Health and Wellbeing, and should be read in conjunction with the document which includes the draft standards. It is particularly important to know whether the proposed standards will ensure that health and social care services are safe, effective and person-centred.  

All Service Frameworks incorporate a specific set of standards that are identified as generic. The generic standards were subject to a public consultation which closed on 6 August 2012.  The standards have since been finalised and agreed.  We are therefore not seeking comment on these standards as part of this consultation.  The relevant standards are clearly marked as generic throughout the document


  • Service users/patients
  • Carers
  • General Public
  • Advocate groups
  • Community/Voluntary sector organisations
  • Health and social care providers – statutory
  • Health and social care providers – non-statutory
  • Health professionals
  • Health and social care staff
  • Health and social care regulators
  • Royal Colleges
  • Political representatives


  • Provision of health and social care services
  • Improvement of health and social care services
  • Patient/service user advocacy