Online Claim User Acceptance Testing Feedback

Closed 30 Jul 2021

Opened 20 May 2021


Online claim form for user acceptance testing feedback

Thank you for agreeing to help us test the new Finance Support online application form. This form, once finalised, will replace the current Finance Support claim form found on NI Direct.

We are trying to gauge the quality and user friendliness of the online application form and to measure this you are asked to provide feedback for each separate scenario you complete. The feedback you provide will also assist us to implement improvements where required. Your responses will be completely anonymous and your feedback will be critical to us so that we can ensure the form is user friendly.

Thank you for taking the time to test the online application and also providing your feedback.


  • DFC Staff


  • Analysis