WCA Decision Making Survey

Closed 18 Dec 2020

Opened 9 Nov 2020


DfC researchers in the Strategic Policy and Professional Services Division are looking for feedback on the experiences of DfC staff involved in making outcome decisions for ESA/UC based on the telephone-based assessments introduced during Covid-19 easements.

DfC are currently considering LCWRA/Support Group outcomes under telephone assessments. Please answer the survey questions based on your experiences of making decisions for LCWRA/ Support Group outcomes.

Why we are consulting

Your views are crucial to helping us evaluate how well the telephone-based assessments are working both for staff and customers.

We would be very grateful if you could fill out this short survey which should take 10 minutes to complete. Everything you say will be treated as confidential, and no attempt will be made to identify individuals from their responses, so please answer as honestly as you can.



  • Benefits