Digital Admissions - Post-Primary Satisfaction Survey 2021 - Page 1 of 3 - NI Direct

Survey

1. What device did you use when making your online application for Admission?

(Required) Mobile phone Desktop Tablet

2. Why did you choose to use the online application system? Please tick :

(Required) My own choice I have previously applied online for a pre-school or primary place Social media campaign Primary School School encouraged me to apply online Post Primary School encouraged me to apply online Other parents / peers influenced me I understood I was required to apply online

3. When applying online, did you use any of the guidance materials provided on the EA website? If so, how do you rate them?

(Required)	Very Helpful	Helpful	Not Helpful	Didn't Use
Published Admissions Criteria
Important Dates for your Diary
Making an Application on the EA Post Primary Application Portal (Video)
Post Primary Admissions Guide
Transport Eligibility Checker
Post Primary Admissions Animation (Video)

4. Please rate your experience of the online application system by selecting the answer that applies below.

(Required)	Excellent - did everything I needed	Good - did everything I wanted but needs minor improvement	Satisfactory - reasonably happy but would like improvement	Not Good - to use again, the system would need improved	Poor -wouldn't use system again
Ease of registration
Ease of applying
Ease of uploading documents

5. If you contacted the EA by telephone or email during the application process, to what extent do you agree/disagree with the following statements:

I contacted the EA by : (tick all that apply)

Telephone Email Other

	Strongly Agree	Agree	Neither Agree or Disagree	Disagree	Strongly Disagree
My query was answered/responded to promptly
I was happy with the support I received
I was able to proceed with my online application

6. If you received digital support during the application process, to what extent do you agree/disagree with the following statements?

	Strongly Agree	Agree	Neither Agree or Disagree	Disagree	Strongly Disagree
My query was answered/responded to promptly
I was happy with the support I received
I was able to proceed with my online application

7. Please tell us how you feel that we could improve the online application system for you

Please type your answer below.

8. How likely is it that you would recommend applying online?

Please select a response from the dropdown (Required)